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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Wes Linton

April 21, 2023

5  out of  5 rating by Wes Linton
"Townsend State Farm team has covered all my family's needs for many years. Highly recommend this agency for anything you know you need and things you're not sure about. They are very helpful and go above and beyond what is asked for or expected. They feel like family!"

Rubye Barker

April 7, 2023

5  out of  5 rating by Rubye Barker
"Kathryne provided a lot ot helpful information relating to my policy. She also gave me guidance to help me in other areas of my life. She was friendly, knowledgeable and professional! This was a great visit to review and update my policy."

Amber Reynolds

March 2, 2023

5  out of  5 rating by Amber Reynolds
"Kara was so sweet and informative! She got me the best rates with my renters and car insurance. Much appreciated!!"

Anjanette Lucas

February 28, 2023

5  out of  5 rating by Anjanette Lucas
"State Farm employees are wonderful people and answer all my concerns, they make you feel a part of the team!"

jen hill

February 28, 2023

5  out of  5 rating by jen hill
"My friend needed new car insurance.He came to y'all and his insurance needs were taken care of quickly.. Thank you.."

Haley Edwards

February 24, 2023

5  out of  5 rating by Haley Edwards
"Everyone I was speak to in the office is always friendly and quick to help!"

Paige Brewer

February 13, 2023

5  out of  5 rating by Paige Brewer
"Always helpful when I reach out to them. Great customer service."

wayne louya

February 8, 2023

5  out of  5 rating by wayne louya
"Kara Lippman has worked tirelessly to make sure all of our families insurance needs have been met. She is always our go to and as her sign says...She is (kind of a big deal)!! She has saved us soooo much money. All smiles here."

Christopher Shavers

January 31, 2023

5  out of  5 rating by Christopher Shavers
"All ways very helpful, such a pleasant experience"

Tony Bynum

January 12, 2023

5  out of  5 rating by Tony Bynum
"Always helpful and quickly responds to solve issues!"

Rick Johnson

January 11, 2023

5  out of  5 rating by Rick Johnson
"Started working with Kara remotely while setting up our home owners insurance for our new house. After moving to Winston-Salem Kara set up our new car insurance. All aspects went smoothly during our transition. Also, Kara explained some options I was not aware of."

Antonio Ruff

January 4, 2023

5  out of  5 rating by Antonio Ruff
"Since my very first day with State Farm I’ve experienced nothing but the best. Rather it’s great costumer service, rates and just the feeling of knowing that they really do care what interest me and to help me get just that. My agent Manny is the best and everyone that surrounds him. I’m a satisfied customer by far."

Ryan Black

November 11, 2022

5  out of  5 rating by Ryan Black
"Kara really took the time to get to know me and what my family would need in coverage. She didn’t try to push me into anything and we found what was right for us. Thank you Kara!"

meria neal

October 24, 2022

5  out of  5 rating by meria neal
"She answered my questions and made me feel at ease. My agent was very friendly and had me in and out of the office with no problems. Great insurance."

Louise Snow

October 10, 2022

5  out of  5 rating by Louise Snow
"Great friendly people. Very knowledgeable about the polices."

Penney Cooper

September 29, 2022

5  out of  5 rating by Penney Cooper
"Best experience! Kara provided the best customer service when assisting with my new policy!"

Stacy Morrison

September 8, 2022

5  out of  5 rating by Stacy Morrison
"I have to say my transition was much better than I thought. Kara was fantastic!!! She was knowledgeable which was amazing!! Thank you so much!!!!"

Bob Callender

August 2, 2022

5  out of  5 rating by Bob Callender
"Pleasant conversation and very accommodating."

Nancy Keyser

July 6, 2022

5  out of  5 rating by Nancy Keyser
"Kathryne Townsend agency is a very friendly & helpful. All agents are very capable and friendly. Kathryne reviewed our policies with us and gave us lots more info to study and think on. Really good info."

Sally Chambers

June 3, 2022

5  out of  5 rating by Sally Chambers
"I have worked with everyone in this office. They are all great. They are experts at insurance and can help with what ever you need. My agent Manny is the absolute best. Always returns my call never had a problem he could not solve. He is always friendly and happy. I would never go anywhere else."

Lynn McDaniel

June 3, 2022

5  out of  5 rating by Lynn McDaniel
"Best staff around!"

Tiffany Johnson

June 2, 2022

5  out of  5 rating by Tiffany Johnson
"Wonderful staff!!!!"

Kellie Rehman

May 29, 2022

5  out of  5 rating by Kellie Rehman
"I have had state farm insurance with them since the day I moved to North Carolina and has been a blessing they’ve helped me out they’re funny but they’re on top of there a game on it when it comes to insurance"

Frances Brown

May 16, 2022

5  out of  5 rating by Frances Brown
"I have only been with State Farm for a short time because I had the same insurance for over twenty year. The transition was smooth and my insurance price cut in half I was over paying. I love this office the relationship within this office feels like getting in touch with a family friend my experience with State Farm has been very rewarding!"

Yorbelia Rosas

April 21, 2022

5  out of  5 rating by Yorbelia Rosas
"Amazing people,hard working Very caring and dedicated to meet all your needs . They lead with respect and loyalty, There team make you feel like your completely secure."