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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Philip Honaker

June 25, 2026

5  out of  5
rating by Philip Honaker
"Ryleah gave me great assistance !"
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Cody Miller

June 23, 2026

5  out of  5
rating by Cody Miller
"Rileah was very professional and handled all of my insurance needs! Great place, amazing staff!"
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Edward Maglosky

June 16, 2026

5  out of  5
rating by Edward Maglosky
"Great experience and great customer service, Kara always goes above and beyond for her customers to make sure she gets them the best deals and coverage"
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D

June 11, 2026

5  out of  5
rating by D
"Kara and the team at this office are the reason I switched to State Farm! Polite, friendly, professional and always willing to help!"
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Cyndi Pardue

June 10, 2026

5  out of  5
rating by Cyndi Pardue
"Ryleah was very helpful with getting me a quote and friendly!"
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Rosalinda Gonzalez

June 2, 2026

5  out of  5
rating by Rosalinda Gonzalez
"McKenzie was excellent. I appreciate her time and detailed information on the product of auto and home insurance. Highly recommended."
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Tammy Bennett

April 8, 2026

5  out of  5
rating by Tammy Bennett
"Excellent face to face customer service.Mackenzie was very knowledgeable and personable. I would highly recommend this agency."
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Tiffany Russ

March 26, 2026

5  out of  5
rating by Tiffany Russ
"Kara is some sweet and helped answer all the questions I had about switching insurance."
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Donald Hicks

March 17, 2026

5  out of  5
rating by Donald Hicks
"My agent Kira was fantastic and the location manager was also great I appreciate their attention to detail I would definitely shop with them again thank you guys, awesome sauce!"
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Deshaun Love

March 9, 2026

5  out of  5
rating by Deshaun Love
"My wife and I recently switched our car insurance to State Farm with the Kathryne Townsend office, and the process could not have been easier. Kara Lippman was the agent who assisted us, and she was extremely pleasant, professional, and patient throughout the entire process. She took the time to answer all of our questions and made sure we understood everything clearly.

It’s refreshing to work with someone who provides great customer service and truly cares about helping their clients. We’re looking forward to many years with State Farm and highly recommend this office to anyone looking for a smooth and professional insurance experience."
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Alexis Santamaria

December 11, 2025

5  out of  5
rating by Alexis Santamaria
"Excellent communication and highly informative."
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Greg Cox

November 10, 2025

5  out of  5
rating by Greg Cox
"Best insurance agent for small business! With multiple small businesses in three states (NC, VA, TN), my insurance needs are complex and ever-changing. Kathryne Townsend is responsive, thorough, accurate and dependable in meeting all my insurance needs."
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Jeffrey Nance

November 4, 2025

5  out of  5
rating by Jeffrey Nance
"Customer service was 2nd to none! Beautifulmus! 5 stars across the board. Thanx again !"
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Bryant Stephens

October 27, 2025

5  out of  5
rating by Bryant Stephens
"I received awesome customer service while being provided with the best quote. I highly recommend working with Kathryne Townsend for your insurance needs with Sate Farm insurance."
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charles ramsey

September 8, 2025

5  out of  5
rating by charles ramsey
"help in a time of need and made it simple"
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Christy Turner

September 4, 2025

5  out of  5
rating by Christy Turner
"Excellent service, guidance and response time. Highly recommend!"
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June Ware

September 2, 2025

5  out of  5
rating by June Ware
"Mackenzie was very helpful and knowledgeable."
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Tom Romano

July 25, 2025

5  out of  5
rating by Tom Romano
"Mackenzie did a great job of getting me the coverage I need. When the policies arrived they were exactly as discussed."
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Andre West

July 1, 2025

5  out of  5
rating by Andre West
"Had a great experience today at State Farm. They helped my wife and I with all of our insurance needs!"
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James Preston

June 30, 2025

5  out of  5
rating by James Preston
"Great insurance company. I recommend them to anyone and everyone"
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Charlene Alexander

June 19, 2025

5  out of  5
rating by Charlene Alexander
"Kathryn Townsend was very professional in expanding my policy to me. Helping me get the best insurance for my husband and I.Even talked to me about State Farm Life Insurance Yes I would highly recommend State Farm.
P.S Very easy to Talk to"
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Jake Cable

June 10, 2025

5  out of  5
rating by Jake Cable
"Kara and the Townsend Statefarm insurance agency was great, easy peasy, explained everything broke it down told me exactly what I would be paying monthly everything was done remotely. I didn't even have to go.to the office I had email copies of my inusrruance cards within mins of signing up. Thank you. Very happy with you amd your office."
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Audrey Teur

June 6, 2025

5  out of  5
rating by Audrey Teur
"Suck a kind, knowledgeable team. Had the amazing opportunity to work with Kara and it was so delightful and insightful, grateful for this team!"
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Katherine Smith

June 6, 2025

5  out of  5
rating by Katherine Smith
"I've been with statfarm for about a year now just moved states and have to say this is the best rep I've delt with yet. Just talking with them you get an amazing boost of reassurance and confidence. They helped answer all my questions. Even called me a few weeks later to let me know everything was good to go. They will follow us with me at a later time to change some more information."
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Trina Hogan

June 6, 2025

5  out of  5
rating by Trina Hogan
"Ms. Townsend is an awesome agent she reached out to me to make sure I had everything I need I really appreciate that!! She has a very pleasant and professional personality!!"