State Farm® Insurance Agent Kathryne Townsend
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Laverne shuler
July 8, 2026
5
out of
5
rating by Laverne shuler
"Great service. Very helpful"
We responded:
"Thank you for your kind review! We appreciate you! - Kathryne"
Denise Phillips
July 8, 2026
5
out of
5
rating by Denise Phillips
"Mackenzie is the very helpful, knowledgeable, friendly agent I spoke to on the phone. She made the whole process easily understandable and reassuring during a major life changing event for me. I highly recommend the Kathryne Townsend State Farm Agency and Mackenzie in particular."
We responded:
"Thank you so much for your thoughtful review. We’re truly glad you felt supported and reassured throughout such a major life change. Our team at the Kathryne Townsend State Farm Agency works hard to make the process clear, simple, and easy to understand—so hearing that it made a difference means a lot. We appreciate your recommendation and are here whenever you need anything. - Kathryne"
Philip Honaker
June 25, 2026
5
out of
5
rating by Philip Honaker
"Ryleah gave me great assistance !"
We responded:
"Thank you for your five star review, Philip! -Kathryne"
Cody Miller
June 23, 2026
5
out of
5
rating by Cody Miller
"Rileah was very professional and handled all of my insurance needs! Great place, amazing staff!"
We responded:
"Thank you for your wonderful review! We’re glad to hear that you had a great experience and that our team. We truly appreciate your support and are happy to help with your car insurance and renter’s insurance anytime. - Kathryne"
Edward Maglosky
June 16, 2026
5
out of
5
rating by Edward Maglosky
"Great experience and great customer service, Kara always goes above and beyond for her customers to make sure she gets them the best deals and coverage"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear you had a great experience with our team! - Kathryne"
D
June 11, 2026
5
out of
5
rating by D
"Kara and the team at this office are the reason I switched to State Farm! Polite, friendly, professional and always willing to help!"
We responded:
"Thank you so much for your wonderful 5-star review! We’re thrilled you made the switch to State Farm and had a great experience. Your kind words mean a lot. We’re here for you anytime you need us for your insurance needs! - Kathryne"
Cyndi Pardue
June 10, 2026
5
out of
5
rating by Cyndi Pardue
"Ryleah was very helpful with getting me a quote and friendly!"
We responded:
"Thank you for your sweet review! We are happy that we were able to quote your insurance policies with us and we look forward to serving you for years to come. - Kathryne"
Rosalinda Gonzalez
June 2, 2026
5
out of
5
rating by Rosalinda Gonzalez
"McKenzie was excellent. I appreciate her time and detailed information on the product of auto and home insurance. Highly recommended."
We responded:
"Thank you so much for your wonderful 5-star review! We’re thrilled to hear that our team was excellent and that you appreciated her time and detailed guidance on auto and home insurance. We truly appreciate your recommendation—thank you! - Kathryne"
Tammy Bennett
April 8, 2026
5
out of
5
rating by Tammy Bennett
"Excellent face to face customer service.Mackenzie was very knowledgeable and personable. I would highly recommend this agency."
We responded:
"Thanks so much for the kind review. We’re really happy Mackenzie could help you out and make things easy. It means a lot that you’d recommend us — we’re here anytime you need us - Kathryne"
Tiffany Russ
March 26, 2026
5
out of
5
rating by Tiffany Russ
"Kara is some sweet and helped answer all the questions I had about switching insurance."
We responded:
"Thank you so much for your kind review! We are thrilled to serve you and so glad to hear you enjoyed working with Kara. Thank you for supporting us! -Kathryne"
Donald Hicks
March 17, 2026
5
out of
5
rating by Donald Hicks
"My agent Kira was fantastic and the location manager was also great I appreciate their attention to detail I would definitely shop with them again thank you guys, awesome sauce!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that our staff provided you with fantastic service and great attention to detail. Your kind words mean a lot to us, and we look forward to assisting you again in the future. Thanks for choosing us—awesome sauce indeed! - Kathryne, State Farm Agent"
Deshaun Love
March 9, 2026
5
out of
5
rating by Deshaun Love
"My wife and I recently switched our car insurance to State Farm with the Kathryne Townsend office, and the process could not have been easier. Kara Lippman was the agent who assisted us, and she was extremely pleasant, professional, and patient throughout the entire process. She took the time to answer all of our questions and made sure we understood everything clearly.
It’s refreshing to work with someone who provides great customer service and truly cares about helping their clients. We’re looking forward to many years with State Farm and highly recommend this office to anyone looking for a smooth and professional insurance experience."
We responded:
"Thank you so much for your kind words and for choosing State Farm with the Kathryne Townsend office! We're delighted to hear that Kara provided you with excellent service and made the process smooth and clear. Your recommendation means a lot to us, and we look forward to supporting you and your family for many years to come. Please don’t hesitate to reach out if you need anything in the future!"
Alexis Santamaria
December 11, 2025
5
out of
5
rating by Alexis Santamaria
"Excellent communication and highly informative."
We responded:
"Alexis, thank you for allowing us to help you with your auto insurance! We sincerely appreciate your business, and we are always here when you need us! - Kathryne"
Greg Cox
November 10, 2025
5
out of
5
rating by Greg Cox
"Best insurance agent for small business! With multiple small businesses in three states (NC, VA, TN), my insurance needs are complex and ever-changing. Kathryne Townsend is responsive, thorough, accurate and dependable in meeting all my insurance needs."
We responded:
"Thank you so much for your incredibly kind words! It’s truly a pleasure to support your businesses across NC, VA, and TN. I’m grateful for the trust you’ve placed in me to navigate your insurance needs, and I’m committed to continuing to provide the responsive and dependable service you deserve. Your success is important to me, and I look forward to being here for you every step of the way! - Kathryne"
Jeffrey Nance
November 4, 2025
5
out of
5
rating by Jeffrey Nance
"Customer service was 2nd to none! Beautifulmus! 5 stars across the board. Thanx again !"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Kathryne"
Bryant Stephens
October 27, 2025
5
out of
5
rating by Bryant Stephens
"I received awesome customer service while being provided with the best quote. I highly recommend working with Kathryne Townsend for your insurance needs with Sate Farm insurance."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kathryne Townsend provided you with excellent customer service and the best quote for your vehicle insurance. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out! - Kathryne"
charles ramsey
September 8, 2025
5
out of
5
rating by charles ramsey
"help in a time of need and made it simple"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Kathryne"
Christy Turner
September 4, 2025
5
out of
5
rating by Christy Turner
"Excellent service, guidance and response time. Highly recommend!"
We responded:
"Thank you for the fantastic review! We're glad our service, guidance, and response time hit the mark. Your recommendation means the world to us. - Kathryne"
June Ware
September 2, 2025
5
out of
5
rating by June Ware
"Mackenzie was very helpful and knowledgeable."
We responded:
"Thank you so much for your kind words. I am thrilled to hear that Mackenzie was helpful with your insurance needs. We look forward to working with you! - Kathryne"
Tom Romano
July 25, 2025
5
out of
5
rating by Tom Romano
"Mackenzie did a great job of getting me the coverage I need. When the policies arrived they were exactly as discussed."
We responded:
"Thank you so much for taking the time to review our small business. We sincerely appreciate you choosing our agency to protect you and look forward to serving you! - Kathryne"
Andre West
July 1, 2025
5
out of
5
rating by Andre West
"Had a great experience today at State Farm. They helped my wife and I with all of our insurance needs!"
We responded:
"Andre, thank you so much for sharing your wonderful 5 star review of our agency. We are thrilled you have chosen us to serve your family. Thank you for allowing us to protect you and we look forward to working with you. - Kathryne"
James Preston
June 30, 2025
5
out of
5
rating by James Preston
"Great insurance company. I recommend them to anyone and everyone"
We responded:
"James, thank you for your kind words. We sincerely appreciate your trust in our agency and helping other wonderful customers like yourself. - Kathryne"
Charlene Alexander
June 19, 2025
5
out of
5
rating by Charlene Alexander
"Kathryn Townsend was very professional in expanding my policy to me. Helping me get the best insurance for my husband and I.Even talked to me about State Farm Life Insurance Yes I would highly recommend State Farm.
P.S Very easy to Talk to"
We responded:
"Charlene, thank you so much for your kind review. We sincerely appreciate you allowing us to serve you and your family and are thrilled to hear that we were able to discuss options to you for life insurance! It's wonderful customers like you and your husband that make serving our community the best part of what we do. - Kathryne"
Jake Cable
June 10, 2025
5
out of
5
rating by Jake Cable
"Kara and the Townsend Statefarm insurance agency was great, easy peasy, explained everything broke it down told me exactly what I would be paying monthly everything was done remotely. I didn't even have to go.to the office I had email copies of my inusrruance cards within mins of signing up. Thank you. Very happy with you amd your office."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Kathryne"
Audrey Teur
June 6, 2025
5
out of
5
rating by Audrey Teur
"Suck a kind, knowledgeable team. Had the amazing opportunity to work with Kara and it was so delightful and insightful, grateful for this team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Kathryne"